282 Supply Chain Management

Matching supply with demand is a primary challenge for a firm: excess supply is too costly, inadequate supply irritates customers. Matching supply to demand is easiest when a firm has a flexible supply process, but flexibility is generally expensive. In this course we will learn(1) how to assess the appropriate level of supply flexibility for a given industry and (2) explore strategies for economically increasing a firm’s supply flexibility. Lastly we will study coordination and incentives across multiple firms in a supply chain.

While tactical models and decisions are part of this course, the emphasis is on the qualitative insights needed by general managers or management consultants.

Prerequisite: 203A