Shona Brown’s Balancing act: Managing Chaos @ Google
Shona Brown
Senior Vice President, Business Operations, Google, Inc.
Google would issue its Dutch auction-style initial public offering within a year, yet the Silicon Valley start-up’s sizzling growth had sent it careening dangerously close to the brink of chaos.
Schmidt, Page and Brin all knew it—like its catalog of Web pages, Google was growing exponentially and problems were looming. Their search for an answer netted Brown, whose job has been described as “Chief Chaos Officer.”
