“The Causes of Organizational Wrongdoing” is motivated by the implicit contradiction between two personal observations. My experience suggests that the overwhelming majority of managers (and management students) aspire to manage in ethical, socially responsible, and law-abiding ways and embrace socially acceptable ideas about the difference between right and wrong. But media reports and academic studies suggest that unethical, socially irresponsible, and illegal behavior is common in organizations.
This course is designed to help students develop the ability to effectively negotiate in a competitive business environment. It focuses on negotiation skill-building in the areas of individual conflict management, team management, performance appraisal, corporate impression management and inter-organizational project management.The course will be taught largely through in-class simulations to provide an opportunity for experiential learning.The simulations will also allow students to develop a personal style of negotiation by discovering what works best for them in different situations.
This course examines how energy is transformed into useful services, and then how to deliver the same services with less energy. Plenty of real-world examples will complement theories and generic approaches. Students may emerge from this course with the tools to professionally evaluate efficiency opportunities. The course may prepare students for careers in one of the most vibrant sectors of California’s (and the world’s) economy, including positions in utilities, energy service companies, and management of energy-intensive activities in a wide range of enterprises.
This course will analyze the role of financial markets and financial institutions in allocating debt capital. The major focus will be on bank lending, debt securities and on innovations in the financial markets. The functions of commercial banks, investment banks, and other financial intermediaries will be covered, and aspects of the regulation of these institutions will be examined. Real world case studies and guest speakers representing various elements of the financial system will be integral components of this course and help evaluate the gaps between theory and reality.
Customer Relationship Management (CRM) is a management approach under which marketing activities are organized and measured around customers instead of brands. This approach benefits firms as customers and not brands make buying decisions. Applications of CRM range from creating better customer segments, understanding customer profitability to complete one-to-one marketing programs.
Examines process by which organizations develop strategic marketing plans. Includes definition of activities and products, marketing audits, appraising market opportunities, design of new activities and products, and organizing marketing planning function. Applications to problems in private and public sector marketing.
Course addresses the managerial issues and problems of systematically gathering and analyzing information for making private and public marketing decisions. Covers the cost and value of information, research design, information collection, measuring instruments, data analysis, and marketing research applications.
This course helps you understand business strategies for firms that make technology products, those that feature digital components and network effects. Technology products face distinctive demand-side economic forces (e.g., how value is created) and supply-side forces (e.g., cost structures) which lead to distinctive outcomes and competitive strategies. You will learn from phenomenon and strategies such as: Why do firms in the IT industry give away their best products free? Why is it always ladies-night free (and not men’s) in nightclubs? Why is software typically so defective?
Bridges the gap between concepts in corporate finance learned in Management 205 and corporate finance as it is currently applied by top management of U.S. firms. Questions to be addressed: Do managers practice what MBA programs teach? If not, why not? Which theories that MBAs have learned are recognized by managers? Which theories seem to fit the facts best? The course is highly recommended for students interested in corporate or nonprofit finance.
Studies how investors, creditors and others use accounting and other information in making rational investment, lending decisions. Emphasis is placed on the analysis of financial information in a variety of contexts. Where applicable, recent research in finance and economics is discussed.