Planning Marketing-Mix Strategies in the Presence of Interactions
Marketing Science, 2005
Companies spend millions of dollars on advertising to boost a
brand’s image and simultaneously spend millions of dollars on
promotion that many believe calls attention to price and erodes
brand equity. We believe this paradoxical situation exists
because both advertising and promotion are necessary to compete
effectively in dynamic markets. Consequently, brand managers need
to account for interactions between marketing activities and
interactions among competing brands. By recognizing interaction
effects between activities, managers can consider interactivity
trade-offs in planning the marketing-mix strategies. On the other
hand, by recognizing interactions with competitors, managers can
incorporate strategic foresight in their planning, which requires
them to look forward and reason backward in making optimal
decisions. Looking forward means that each brand manager
anticipates how other competing brands are likely to make future
decisions, and then by reasoning backward deduces one’s own
optimal decisions in response to the best decisions to be made by
all other brands. The joint consideration of interaction effects
and strategic foresight in planning marketing-mix
strategies is a challenging and unsolved marketing problem, which
motivates this paper.

