Sumo Logic

2019-2020

The MSBA team is applying Machine Learning and advanced Data Science to drive customer retention, churn and expansion decisions at this cloud-based enterprise log management and analytics-as-a-service vendor. The analysis combines usage data from Sumo’s petabyle-scale platform and its CRM to identify strategies for customer retention and opportunities for market expansion. Sumo Logic is a SaaS company that helps customers monitor, troubleshoot and secure business-critical applications via a secure, cloud-native, continuous intelligence platform.