UC Davis Health

Ambulatory Access to Care

The region's only academic health center, UC Davis Health is focused on discovering and sharing knowledge and providing the highest quality of care. As providers compete for patients based on both convenience and quality, improving patient access by decreasing wait times is becoming increasingly important for UC Davis Health. The Access to Care project leverages analytics and multiple data sources to provide UCD Health patients with the right care in the right setting at the right time. That requires the student team to assess and propose improvements to existing models to better manage current and projected provider capacity by specialty. The end-goal is to use enhanced model recommendations to inform operational decisions and identify operational tactics to improve access.

Patient Experience

The region's only academic health center, UC Davis Health is focused on discovering and sharing knowledge and providing the highest quality of care. As healthcare has become increasingly consumer-driven, it has become imperative for hospitals and health systems to have a deep understanding of the people they serve (i.e., the patients). Patients provide service feedback through a variety of mechanisms, including multiple-choice surveys and with transcribed free text. The MSBA team is developing a robust and scalable system to provide UC Davis Health leadership with actionable feedback-based insight using statistical and machine learning modeling.

Pharmacy Inventory

The region's only academic health center, UC Davis Health is focused on discovering and sharing knowledge and providing the highest quality of care. The inventory of the pharmacy department of the UC Davis Health system costs over $200 million every year. The student team has been tasked with reducing costs by optimizing inventory levels. The initiative has required the team to analyze historical trends, develop insightful visualizations, and forecast spending. A key deliverable has been a real-time forecasting dashboard that allows pharmacists to track inventory status and highlight significant reorder points.

Homelessness and Healthcare

The region's only academic health center, UC Davis Health (UCDH) is focused on discovering and sharing knowledge and providing the highest quality of care. As the only Level 1 trauma center in inland Northern California, the Emergency Department sees hundreds of patients each day. Many emergency department visitors are patients experiencing homelessness (PEH), with chronic diseases burdens combined with high barriers to accessing routine primary care service. The MSBA student team is extending UCDH's current ability to compute, visualize and predict key care measures to better identify service utilization trends and gaps in resources for PEH. The goal is to create a predictive analytics solution that will help evaluate the impact of new interventions to avoid unnecessary utilization and improve patient satisfaction and clinical outcomes for this population.