Publication

Multi-Device Consumption of Digital Goods: Optimal Product Line Design with Bundling
Multi-Device Consumption of Digital Goods- Optimal Product Line Design with Bundling
Blog

Multi-Device Consumption of Digital Goods: Optimal Product Line Design with Bundling

Netflix videos, once limited to TV access, are now available across multiple channels (mobile phones, tablets, computers). To determine the optimal approach to bundling and pricing of multi-device digital goods, we have developed an analytical modeling framework that breaks down its complexities.

Nonprofits and the Paycheck Protection Program
Graphic of Purchase Protection Program for small business during COVID-19
Blog

Nonprofits and the Paycheck Protection Program

How financial obligations influenced nonprofit loan participation

The U.S. Government extended 12 million loans worth $800 billion to help small business during the pandemic. Assistant Professor Paul Wong examines why some nonprofits didn’t bite.

If it’s Enraging, it is Engaging: Infinite Scrolling in Information Platforms
If it’s Enraging, it is Engaging- Infinite Scrolling in Information Platforms
Blog

If it’s Enraging, it is Engaging: Infinite Scrolling in Information Platforms

Many digital platforms, in recent years, have gone under scrutiny for its addictive design that monetizes user engagement as a source of income, as well as for its extreme dissemination of harmful information. Here, we examine the extent to which

Pricing On-Demand Services: Alternative Ways of Combining Usage and Access Fees
Pricing On-Demand Services- Alternative Ways of Combining Usage and Access Fees
Blog

Pricing On-Demand Services: Alternative Ways of Combining Usage and Access Fees

Countless companies are embracing the "XaaS" model to sell goods and value-added services. In crafting their revenue models, suppliers can opt for per-unit usage fees or per-period access charges, regularly blending the two into a two-part tariff

Differences in Drug Prices by Formulation
Differences in Drug Prices by Formulation
Blog

Differences in Drug Prices by Formulation

For medications available in multiple formulations, are there significant price differences between formulations, and what are the opportunity for savings if prescribers ordering the more expensive formulation switched to the less expensive

Platform Data Strategy
Platform Data Strategy
Blog

Platform Data Strategy

This paper provides an analysis and guidelines for developing data strategy for different types of platforms, and it identifies promising research opportunities into platform data strategy to better inform future academic research, strategic decision

How Efficient are Decentralized Auction Platforms?
How Efficient are Decentralized Auction Platforms
Blog

How Efficient are Decentralized Auction Platforms?

Decentralized auction platforms, such as eBay, have become integral components of today's global economy. In examining the inner workings of such platforms, our analysis reveals that a substantial portion of these auctions—just over one-third—result

Price Transparency and Shopping Decision Aids
Price Transparency and Shopping Decision Aids
Blog

Price Transparency and Shopping Decision Aids

Despite the high volume of health care expenditures, it is often characterized by pricing opacity, leaving consumers in the dark when making critical healthcare decisions. Here, we examine the implications of price transparency, that is emerging on

Sales Force Compensation Design for Two-Sided Market Platforms
Sales Force Compensation Design for Two-Sided Market Platforms
Blog

Sales Force Compensation Design for Two-Sided Market Platforms

Mutli-sided platforms typically thrive on the positive feedback loop of indirect network effects. However, many platforms also have to engage in active selling, through the use of sales agents to mobilize network participants. This paper is the first

Mobile Health Technologies
Mobile Health Technologies
Blog

Mobile Health Technologies

The rapid proliferation of mobile health solutions has slowly integrated into the healthcare landscape, creating medical value through diverse ways. To understand these potential impacts, we propose a more detailed framework, specifically for

Platform Technologies and Network Goods: Insights on Product Launch and Management
Platform Technologies and Network Goods- Insights on Product Launch and Management
Blog

Platform Technologies and Network Goods: Insights on Product Launch and Management

Entrepreneurs dealing with platform and network goods often grapple with a tough choice: prioritize growth or profitability. This challenge intensifies when they launch just one product, constraining excellence in either direction. To balance this